Privacy Policy

Effective Date: September 2025

Last Updated: September 1, 2025

1. Introduction

This Privacy Policy describes how Stacey St. John ("we," "us," or "our") collects, uses, and protects your personal information when you interact with our short-term rental business coaching services, including our website, applications, consultation calls, and marketing materials.

By using our services or providing your information to us, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

Contact Information: Name, email address, phone number
Professional Information: Employment status, business experience, goals
Financial Information: Investment capacity and financial readiness (for qualification purposes only)
Communication Records: Information from consultation calls, emails, text messages, and surveys

2.2 Information Collected Automatically

Website Analytics: IP address, browser type, device information, pages visited, time spent on site
Cookies and Tracking: We use cookies and similar technologies to enhance user experience and track website performance
Social Media: Information from Meta (Facebook/Instagram) advertising platforms when you interact with our ads

2.3 Third-Party Information

We may receive information about you from third-party platforms including:

Meta advertising platforms
GoHighLevel CRM system
Calendar scheduling systems
Email service providers

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

Provide consultation calls and coaching services
Create personalized roadmaps and business strategies
Deliver educational content and training materials
Process applications and qualify potential clients

2.2 Information Collected Automatically

Website Analytics: IP address, browser type, device information, pages visited, time spent on site
Cookies and Tracking: We use cookies and similar technologies to enhance user experience and track website performance
Social Media: Information from Meta (Facebook/Instagram) advertising platforms when you interact with our ads

3.2 Communication

Send confirmation emails and appointment reminders
Provide customer support and respond to inquiries
Send follow-up communications related to our services
Share relevant business opportunities and updates

3.3 Marketing and Advertising

Display targeted advertisements on social media platforms
Send promotional emails about our programs and services
Analyze marketing campaign effectiveness
Create testimonials and case studies (with explicit consent)

3.4 Business Operations

Improve our services and user experience
Conduct internal analytics and reporting
Maintain records for business and legal compliance
Protect against fraud and unauthorized access

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your personal information includes:

Consent: When you provide explicit consent for marketing communications
Contract: To perform our services and fulfill contractual obligations
Legitimate Interests: To improve our services, conduct business analytics, and ensure security
Legal Obligation: To comply with applicable laws and regulations

5. How We Share Your Information

5.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

Customer relationship management (GoHighLevel)
Email marketing and communication
Payment processing
Website hosting and analytics
Calendar and scheduling services

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5.3 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights, property, or safety.

5.4 Testimonials and Case Studies

With your explicit written consent, we may use your success stories, testimonials, and results as marketing materials. You may withdraw this consent at any time.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Maintain business records

Generally, we retain customer information for 7 years after the last interaction, unless otherwise required by law.

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

Access and review your personal information
Update or correct inaccurate information
Request deletion of your information (subject to legal requirements)
Opt-out of marketing communications
Withdraw consent where applicable

8.2 Marketing Communications

You can unsubscribe from marketing emails by:

Clicking the "unsubscribe" link in any marketing email
Replying "STOP" to SMS messages
Contacting us directly at [privacy email]

8.3 GDPR Rights (EU Residents)

If you are located in the EU, you additionally have the right to:

9. Third-Party Links and Services

Our website and communications may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act:

Right to Know: Request disclosure of personal information collected, used, or shared
Right to Delete: Request deletion of personal information
Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
Non-Discrimination: We will not discriminate against you for exercising your privacy rights

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [Insert Privacy Email]

Phone: [Insert Phone Number]

Address: [Insert Business Address]

For GDPR-related inquiries, please use the subject line "GDPR Request."

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by:

Posting the updated policy on our website
Sending email notifications to active users
Including notices in our communications

The "Last Updated" date at the top of this policy indicates when changes were last made.

15. Consent

By using our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

CLIENT RESULTS DISCLAIMER : When you read the case studies and results of our awesome clients that we share on this site, please know that these are our real clients. These are all amazing, talented and hardworking people, who showed up and did the work, who were prepared to do some things that challenged them, or took them outside of their comfort zone. Who made our work together a priority. Who definitely failed a few times first, but got back up again and kept going. Some results were fast, some took months. But they are all real and based on results and outcomes shared with us by the clients. We have not independently verified the results they’ve shared.